Privacy Policy
Privacy Policy
The Way Love Agency LLC
Effective Date: January 1, 2026
Introduction
At The Way Love Agency, privacy is not merely a legal obligation — it is a foundational principle of the relationships we cultivate.
Our clients entrust us with deeply personal information as they pursue meaningful and lasting connections. We take this responsibility seriously and are committed to protecting the confidentiality, integrity, and security of the information shared with us.
This Privacy Policy describes how The Way Love Agency LLC (“Company,” “we,” “us,” or “our”) collects, uses, protects, and discloses information when you visit TheWayLoveAgency.com, interact with our services, or participate in our matchmaking programs, events, courses, or related offerings.
The Company operates TheWayLoveAgency.com and related services and affiliated brands including, but not limited to, The Way Matchmaking, The Way Love Academy, The Way Love Events, The Way Love Coaching, The Way Love Journal, The Way Love Concierge, and other related offerings (collectively, the “Services”).
By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.
1. Eligibility
The Way Love Agency Services are intended solely for individuals 18 years of age or older.
We do not knowingly collect personal information from individuals under the age of 18. If we become aware that personal information from a minor has been collected, we will promptly delete such information.
2. Information We Collect
We collect several types of information in order to provide our Services.
Personal Identification Information may include name, age, gender, location, email address, phone number, and government identification when required for identity verification.
Professional and Financial Information may include occupation, employer, education, income range, net worth, and credit score information when voluntarily provided.
Matchmaking Profile Information may include relationship goals, marital history, children, religious or spiritual beliefs, personality traits, lifestyle preferences, daily routines, and photographs.
Sensitive Personal Information may include sexual orientation, sexual preferences, health or wellness information, therapy history, political or philosophical beliefs, trauma history, and citizenship information when voluntarily provided.
Identity Verification and Screening Information may include government identification, background check information, social media profiles, and professional profiles such as LinkedIn.
3. Information Collected from Website Visitors
Even if you do not become a client, we may collect information when you interact with our website including contact forms, newsletter signups, client applications, matchmaking pool applications, event registrations, referrals, affiliate registrations, surveys, questionnaires, waitlists, and course purchases.
We may also collect communications sent directly to us including emails and attachments.
4. Information Automatically Collected
When you visit our website certain technical information may be collected automatically including IP address, device type, browser type, pages visited, time spent on the site, and referral sources.
We may use technologies such as cookies, tracking pixels, analytics tools, and advertising pixels including tools provided by Google Analytics, Meta (Facebook), and TikTok.
5. How We Use Your Information
Information collected may be used to provide matchmaking services, evaluate compatibility between clients, manage profiles and introductions, conduct screening interviews, process payments, communicate about services and updates, send newsletters and marketing communications, manage events, maintain security and fraud prevention, improve website functionality, and comply with legal obligations.
6. Matchmaking Profile Sharing
Matchmaking services require limited sharing of profile information between potential matches.
The Way Love Agency uses a controlled process designed to protect client privacy. Potential matches may first receive anonymous descriptions. Photographs may be shared only with client consent. Additional personal information may be disclosed only with approval from the client.
7. Confidentiality of Matchmaking Information
Clients may receive confidential information about other members including photographs, profile descriptions, and personal details.
This information is provided solely for evaluating compatibility and must not be copied, distributed, or disclosed to third parties without authorization. Unauthorized disclosure may result in termination of services.
8. Screening and Interviews
To maintain quality and safety within our network, we may conduct video interviews, recorded screening calls, identity verification, and background checks.
Video interviews or calls may be recorded for service evaluation, security, or record‑keeping purposes.
9. Events and Media
Some events hosted by The Way Love Agency may be photographed or recorded.
Media may be used for promotional materials, marketing content, or social media unless the event is designated as private.
10. Payment Processing
Payments may be processed through third‑party providers including Stripe, PayPal, Kajabi, bank transfers, or invoicing systems.
These providers maintain their own security and compliance standards for payment processing. The Way Love Agency does not store complete credit card information.
11. Sharing Information with Third Parties
We may share limited information with trusted third‑party providers including payment processors, background check providers, event vendors, technology platforms, and analytics services.
Personal data is shared only as necessary to provide services. We do not sell personal information.
12. Data Retention
Personal information may be retained as long as necessary to provide services and comply with legal obligations.
Matchmaking profiles may be removed upon request. However, internal records and communications may be retained for at least three years or longer as necessary for legal compliance, dispute resolution, or fraud prevention.
13. Staff Access and Data Security
Access to personal information is restricted to authorized personnel, contractors, or agents who require the information to perform legitimate business functions.
We maintain administrative, technical, and physical safeguards designed to protect personal data.
14. International Users
Although services primarily operate within the United States and Canada, international users may contact us.
By providing information, users acknowledge that their data may be transferred to and processed within the United States.
15. Privacy Rights
Depending on your jurisdiction, you may have rights including access to your personal information, correction of inaccurate data, requests for deletion, or restriction of processing.
Requests may be submitted to [email protected]. Identity verification may be required before fulfilling requests.
16. Confidentiality Agreements
Certain introductions, services, or private events may require participants to sign additional confidentiality agreements or non‑disclosure agreements to further protect the privacy of all members.
17. Changes to This Policy
We may update this Privacy Policy periodically. Updated versions will be posted with a revised Effective Date.
18. Contact Information
If you have questions about this Privacy Policy or wish to exercise privacy rights, contact:
